Welcome to Chrachr.
By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Website Use
- This website allows users to buy and sell new and used laptops.
- You agree to provide accurate and complete information while registering or placing orders.
2. Product Information
- Product images are for reference purposes only.
- For used laptops, condition, warranty, and performance may vary.
- We are not responsible for minor color or design differences.
3. Pricing & Payments
- All prices are listed in INR (₹).
- Prices may change without prior notice.
- Payment must be completed before order confirmation.
- We use secure third-party payment gateways.
4. Order Cancellation
- Orders can be cancelled before dispatch only.
- Once the product is shipped, cancellation is not allowed.
- Refunds (if applicable) will be processed within 8–12 business days.
5. Shipping & Delivery
- Delivery timelines may vary depending on location.
- Delays caused by courier partners or unforeseen events are not our responsibility.
6. Return & Refund Policy
- Returns are accepted only if:
- Product is damaged
- Wrong item delivered
- Return request must be raised within 48 hours of delivery.
- Used laptops are non-returnable unless defective.
7. User Responsibilities
- Users must not upload fake, misleading, or illegal content.
- Any misuse of the website may result in account suspension.
8. Intellectual Property
- All website content including text, images, and logo are the property of Chrachr.
- Unauthorized use is strictly prohibited.
9. Limitation of Liability
- We are not responsible for:
- Data loss
- Business loss
- Technical issues beyond our control
10. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for their content or policies.
11. Changes to Terms
- We reserve the right to update these Terms & Conditions at any time.
- Continued use of the website means acceptance of updated terms.
12. Contact Information
If you have any questions about these Terms & Conditions, contact us at:
📧 Email: connect@chrachr.com
📞 Phone: +919958721947